Frequently Asked Questions

What makes Fragrance Collect different from other perfume retailers?

Fragrance Collect is a luxury perfume aggregator that curates the world's finest fragrances from exclusive brands and master perfumers. We focus on rare, limited-edition, and artisanal scents that you won't find in typical retail stores. Our expert curation ensures every fragrance in our collection meets the highest standards of quality and sophistication.

How do I choose the right fragrance for me?

Choosing the perfect fragrance is a personal journey. We recommend starting with our fragrance finder quiz, which considers your preferences, skin type, and lifestyle. You can also order our sample collection, which includes 5-8 curated samples based on your preferences. Our fragrance experts are also available for personal consultations to help you discover your signature scent.

Are your fragrances authentic and original?

Absolutely. We only source fragrances directly from authorized distributors and the brands themselves. Every fragrance in our collection is 100% authentic and original. We maintain strict quality control measures and work exclusively with reputable suppliers to ensure the authenticity and quality of every product we offer.

Do you offer gift wrapping and personalization?

Yes, we offer premium gift wrapping services for an additional $10. Our gift wrapping includes elegant packaging with antique gold accents, a personalized message card, and a beautiful ribbon. For special occasions, we also offer custom gift boxes and personalized fragrance consultations to help you select the perfect gift.

How do I create an account and manage my preferences?

Creating an account is simple and free. Click the user icon in the top right corner and select "Create Account." You can then set your fragrance preferences, save your favorite scents, and receive personalized recommendations. Your account also allows you to track orders, manage your wishlist, and receive exclusive offers and early access to new collections.

How long do fragrances typically last?

Fragrance longevity varies depending on the concentration, ingredients, and your skin chemistry. Eau de Toilette typically lasts 3-4 hours, Eau de Parfum 4-6 hours, and Parfum 6-8 hours or more. To maximize longevity, apply to pulse points, moisturize your skin first, and store fragrances in a cool, dark place away from direct sunlight.

How can I contact customer service?

You can reach our customer service team by email at info@fragrancecollect.com or support@fragrancecollect.com, or through our live chat feature on the website. We also offer virtual consultations with our fragrance experts by appointment.